Terms of Service

Last updated: September 2, 2026

1. General information

These Terms of Service govern access to and use of A360 Tour Studio, hereinafter referred to as the “Service” or the “Application.”

The Service is operated by:

A360.PL sp. z o.o.
al. Jana Pawła II 54D
05-250 Radzymin
Poland
VAT ID: PL1251790282
Email: biuro@a360.pl
Phone: +48 668 256 237

By creating an account, accessing, or using A360 Tour Studio, the user confirms that they have read, understood, and agreed to these Terms of Service.

2. Description of the Service

A360 Tour Studio is a professional tool for working with 360-degree panoramas and virtual tours.

Depending on the Application version and the user’s subscription plan, the Service may provide features including:

importing panoramas and their metadata;
storing and managing projects locally;
adjusting colors, exposure, contrast, highlights, shadows, white balance, and other image properties;
adding nadir logos and other graphical elements;
blurring faces, vehicle registration plates, and other sensitive information;
editing connections between panoramas;
managing panorama levels and virtual-tour navigation;
creating and exporting virtual tours;
downloading panoramas and metadata from the user’s Google account;
publishing panoramas and metadata to Google Street View or Google Maps;
updating connections between panoramas;
deleting selected panoramas from the user’s Google account;
exporting tours for websites, local storage, or external media.

The availability of particular features may depend on the user’s license, technical environment, Google API availability, and limitations imposed by third-party services.

3. Local-first architecture

A360 Tour Studio follows a local-first architecture.

The user’s panoramas, photographs, project files, thumbnails, working files, metadata files, and local file paths remain on the user’s device or in a storage location selected by the user.

A360.PL sp. z o.o. does not upload or store these materials in its own cloud infrastructure.

A360 servers may process or store only the information necessary for:

creating and managing user accounts;
authentication and security;
managing licenses and subscription plans;
processing payments and issuing invoices;
providing customer support;
maintaining integrations with third-party services;
preventing abuse and ensuring the security of the Service.

The user remains responsible for maintaining backup copies of locally stored projects and materials.

4. User accounts

Certain functions of A360 Tour Studio require a registered user account.

The user agrees to:

provide accurate and current information;
keep account information up to date;
maintain the confidentiality of login credentials;
prevent unauthorized access to the account;
notify A360.PL sp. z o.o. promptly if unauthorized access is suspected;
use the account only in accordance with applicable law and these Terms.

The user is responsible for activities performed through their account unless such activities result from circumstances attributable to A360.PL sp. z o.o.

Accounts may not be transferred, sold, or made available to unauthorized third parties without prior written permission from A360.PL sp. z o.o.

5. Google account connection

A360 Tour Studio may allow the user to connect a Google account through the OAuth 2.0 authorization process.

Connecting a Google account is voluntary. The Application requests only the permissions necessary to provide functions selected by the user.

Depending on the permissions granted, A360 Tour Studio may be able to:

identify the connected Google account;
access panoramas belonging to the user;
read panorama metadata;
download panoramas and associated metadata;
publish new panoramas;
update panorama metadata;
create or update connections between panoramas;
delete panoramas selected by the user.

A360 Tour Studio uses these permissions only to perform operations initiated by the user or clearly described within the Application.

The user may disconnect their Google account through the Application, where this option is available, or revoke access through the security settings of their Google account.

The use of Google services is also subject to the applicable Google terms, policies, technical requirements, and content rules.

6. Google API Services user data

Information obtained through Google APIs is used exclusively to provide the user-requested functions of A360 Tour Studio.

A360 Tour Studio’s use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

A360.PL sp. z o.o. does not:

sell information received from Google APIs;
use Google user data for targeted advertising;
use Google user data to create advertising profiles;
transfer Google user data to data brokers;
allow humans to read Google user data unless necessary for security, legal compliance, user-requested support, or another purpose permitted under the Google API Services User Data Policy.

Additional information about the collection, use, storage, and deletion of personal data is available in the A360 Tour Studio Privacy Policy:

Polityka Prywatności A360

7. User content and intellectual property

The user retains all rights to their panoramas, photographs, projects, logos, metadata, virtual tours, and other materials processed using A360 Tour Studio.

The user represents and warrants that:

they own the materials or have the necessary rights and permissions to use them;
processing and publishing the materials does not violate the rights of third parties;
the materials comply with applicable law;
they have obtained all required permissions concerning personal images, trademarks, protected locations, and copyrighted content;
sensitive information has been appropriately protected before publication.

Using A360 Tour Studio does not transfer ownership of the user’s materials to A360.PL sp. z o.o.

The user grants A360.PL sp. z o.o. only the limited rights technically necessary to operate the Service and carry out actions explicitly requested by the user.

8. Privacy protection in published materials

Before publishing a panorama, the user is responsible for reviewing it for personal data and other information requiring protection.

This may include:

identifiable faces;
vehicle registration plates;
documents and identification numbers;
private addresses;
access codes;
payment information;
computer screens;
confidential business information;
other sensitive or protected information.

A360 Tour Studio may provide tools for manually blurring selected parts of a panorama. These tools assist the user but do not replace the user’s responsibility to review the final result before publication.

9. Publishing to Google Street View and Google Maps

Publishing is performed only after an action initiated or confirmed by the user.

Before publication, the user should verify:

the visual content of each panorama;
GPS coordinates;
capture or publication date;
panorama orientation, heading, pitch, and roll;
panorama level;
connections between panoramas;
the initial panorama and initial viewing direction;
privacy protections;
compliance with Google content policies.

A360.PL sp. z o.o. does not guarantee that Google will:

accept a panorama;
publish or index it;
display it at a particular location;
create or display navigation arrows;
preserve manually configured connections;
retain the panorama indefinitely;
process submitted changes within a specific period.

Publication processing, moderation, indexing, visibility, navigation, and presentation are controlled by Google and may change independently of A360 Tour Studio.

10. Deleting content from Google

Where the Application provides a deletion function, selected panoramas may be removed from the connected Google account after explicit confirmation by the user.

Deleting a panorama may be irreversible. The user should keep a local backup of all panoramas and metadata before initiating deletion.

The user is responsible for verifying which panoramas have been selected. A360.PL sp. z o.o. is not responsible for the loss of materials resulting from a deletion operation explicitly confirmed by the user, except where liability cannot be excluded under applicable law.

11. Acceptable use

The user must not use A360 Tour Studio to:

violate applicable law;
violate intellectual property, privacy, or other third-party rights;
publish content without the required rights or permissions;
gain unauthorized access to accounts, systems, or data;
bypass security measures;
distribute malicious software;
interfere with the operation of the Service;
impersonate another person or organization;
perform automated operations that intentionally exceed Google API limits;
use the Application for fraudulent or misleading activities;
resell or sublicense access without authorization from A360.PL sp. z o.o.

12. Licenses, plans, and payments

Access to certain functions may require an active trial, license, or paid subscription plan.

Before purchasing a paid plan, the user will be informed about:

the price;
the billing period;
included features;
usage limits;
renewal conditions;
available payment methods.

Payment and invoice information may be stored in the user’s account panel.

Expiration, suspension, or cancellation of a license may limit access to selected Application functions. It does not transfer ownership of or automatically delete the user’s locally stored projects and files.

13. Third-party services

A360 Tour Studio may integrate with services operated by third parties, including Google Street View and Google Maps.

A360.PL sp. z o.o. does not control and is not responsible for:

the availability of third-party services;
changes to third-party APIs;
third-party usage limits or quotas;
third-party moderation decisions;
changes to third-party terms or policies;
delays in processing or indexing;
discontinuation of external functions.

Users must comply with the applicable terms and policies of any third-party service they connect to A360 Tour Studio.

14. Service availability and updates

A360.PL sp. z o.o. may update the Application to improve functionality, security, compatibility, or performance.

Access to the Service may occasionally be limited due to:

maintenance;
software updates;
technical failures;
security incidents;
internet or infrastructure failures;
changes to external APIs;
events beyond the reasonable control of A360.PL sp. z o.o.

Where reasonably possible, users will be informed about significant planned changes or interruptions.

15. Disclaimer and limitation of liability

A360 Tour Studio is a tool that assists the user in preparing and publishing panoramas. The user is responsible for the final review of all materials, metadata, privacy settings, and publishing options.

To the extent permitted by applicable law, A360.PL sp. z o.o. is not liable for:

Google moderation or publication decisions;
delays in panorama indexing;
missing or delayed navigation arrows;
changes to Google Maps, Google Street View, or Google APIs;
exceeded third-party quotas;
failures of the user’s device, browser, storage, or network;
loss of local materials where the user has not maintained a backup;
inaccurate data or settings approved by the user;
interruptions caused by third-party services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including mandatory consumer rights.

16. Account suspension and termination

The user may stop using the Service and request account deletion.

A360.PL sp. z o.o. may suspend or terminate an account where necessary because of:

a material violation of these Terms;
unlawful activity;
threats to system or user security;
unauthorized access attempts;
abuse of Google APIs;
unpaid fees;
fraudulent activity.

Where appropriate and legally required, the user will be informed about the reason for suspension or termination.

Deleting an A360 account does not automatically delete files stored locally on the user’s device. Content previously published through Google may need to be removed separately from the connected Google account.

17. Complaints and customer support

Questions, support requests, and complaints may be submitted to:

A360.PL sp. z o.o.
al. Jana Pawła II 54D
05-250 Radzymin
Poland
Email: biuro@a360.pl
Phone: +48 668 256 237

A complaint should contain sufficient information to identify the account and describe the issue.

A360.PL sp. z o.o. will respond within the period required by applicable law.

18. Consumer rights

Users acting as consumers retain all rights granted by applicable consumer protection law.

Nothing in these Terms limits mandatory consumer rights, including any applicable right of withdrawal, statutory conformity rights, or rights relating to digital services.

Detailed information concerning paid subscriptions, cancellation, and withdrawal rights will be provided during the purchasing process where required.

19. Changes to these Terms

These Terms may be updated to reflect:

changes to the Service;
new functionality;
legal or regulatory requirements;
security requirements;
changes to third-party services or APIs.

The current version will remain publicly available at:

Warunki korzystania z A360 Tour Studio

The “Last updated” date at the beginning of this document indicates when the latest changes became effective.

Where required by law, users will be notified in advance of material changes.

20. Governing law and jurisdiction

These Terms are governed by the laws of Poland.

Mandatory consumer protection laws applicable in the user’s country of residence remain unaffected.

Disputes will be submitted to the competent court determined under applicable law.

21. Contact

For questions about these Terms, privacy, Google API data, complaints, or the A360 Tour Studio Service, contact: